My very first conversation using it went like this:
Me: Hi Les, I got a new . . .
Les (softly): What?? I can't hear you, you're cutting off . . .
Me: Wait Les, I can barely hear . . .
Les(softly): Hah? Hello, hello . . .
Me: Where's the part I'm supposed to put by my ear anyway? HELLOOO!!! HELLOOO!!
Les (softly): What? I can hardly hear you. Hello . . .
Me: How do you make this louder? LES!!! HELLO!!
So we went back to Radioshack the next day, and I got this phone instead.
It slides up. I love it. AND I can hear good.