Letting the Younger Generation Take Over
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I used to stress over our family parties. Because we're the only ones who
have a bit more space (not to mention street parking) to handle the
get-togethe...
2 hours ago
17 comments:
wow that's awesome!!! First Amazon, now Hydro flask...score!
GREAT customer service, Les!!
I actually wrote the company and told them the first flask I bought wasn't working because I tested it like they said. I wrote a blog post about that experience. They wrote me back that they would send me a shipping label which I didn't have to pay for. I did box mine though. They then sent me a replacement. I do think it's a great company that stands by their product. However... How come it rusted? Isn't it supposed to be stainless steel? Some funny, yeah?
Yay for Hydro Flask! Good service rocks!
J: awesome! BTW the logo looks like the Godaddy.com logo _N
nice!
Did you need a receipt?
Cool! (get it? - Cool, heh heh heh)
Cool! I love my Hydro Flask.
Wow!
Really? I didn't know it has life -time warranty and I throw it away! Rats!
Thanks for the information anyway.
Awesome! That's how you build a business and have repeat customers. This is how I ran our furniture stores in Hawaii. If a customer had a problem, I fixed it. If I could not fix it I either offered to replace it or even a further discount for their trouble. Or even an exchange for other furniture! Small island! Have to be island nice! ; )
I wondered about how it rusted too, Kay.
I agree, Dean!
I had to google Godaddy, N. It is similar.
Good service yah, Kat!
Neva need receipt, Anon.
Funny, Aunty. LOL!
Me too, Erick.
I know, Mich!!
And they made it so easy to request a replacement, Akemi.
True dat, Mark.
Cool. I would never thought the inside of the bottle can get rusty.
I'm surprised the post office took the bottle without it being in a box. I always get nervous when I go to the post office (I don't want to get scolded).
You're so cute, Mmiissee. I used to get nervous about getting scolded too . . . but not so much now that I'm older and not so sweet anymore.
So were there any other options to paying for shipping? I got mine yesterday through a company rewards program and without the stickers even off of it there is loud rattling coming from inside the flask. I think this is common and is listed under warranty but I don't know that its worth it to me to spend the $8 to ship when I just got the thing. Any advice?
Awwww Sarah, how disappointing for you. I'm thinking that maybe depending on what the problem is, the Hydro Flask company might pay for your shipping cost. Try filling out the claim form and see what happens.
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